SignOn to the BackOffice.
From the Support > Support Tools menu, select Security Maintenance.
The main Security Maintenance screen (like the one shown below) should appear.

There are two application groups visible at the root: POS and BackOffice (all selects both POS and BackOffice).
Select the Application group to modify from the drop-list.
The Work Group dropdown lets you search for an individual work group to modify. Each Work Group will have specific access permissions for each application.
To modify, Select a Work Group from the dropdown.
POS Cashier - Sales Only
Operators only have basic POS permissions and very limited BackOffice access.
| POS Cashier Only | Can | Can Not |
|---|---|---|
| POS | Process a Sale | Process a Return or Manager Override |
| BackOffice | Access POS X-Apps; Item Search | Access Sales Analysis Reporting |
| Back Office | Access Maintenance X-Apps for POS; Customer Maintenance | Access Exception Reporting |
POS Cashier - Sales and Returns
Operators only have basic POS permissions and very limited BackOffice access.
| POS Cashier - Sales and Returns | Can | Can Not |
|---|---|---|
| POS | Process a Sale and a Return | Process a Manager Override |
| BackOffice | Access POS X-Apps; Item Search | Access Sales Analysis Reporting |
| BackOffice | Access Maintenance X-Apps for POS; Customer Maintenance | Access Exception Reporting |
POS Cashier - Manager Override
Operators have manager override POS permissions and very limited BackOffice access.
| POS Cashier - Manager Override | Can | Can Not |
|---|---|---|
| POS | Process a Sale, Return and Manager Override | |
| BackOffice | Access POS X-Apps; Item Search | Access Sales Analysis Reporting |
| BackOffice | Access Maintenance X-Apps for POS; Customer Maintenance | Access Exception Reporting |
Cash Management
Operators have access to Cash Management Reports/Maintenance X-Apps only.
| Cash Management | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access Cash Management X-Apps; Till Balance, Safe Journal | Access Additional X-Apps |
| BackOffice | Access Cash Management Reporting; Till Balance Summary Report | Access Additional Reporting |
Reports
Operators have access to all BackOffice reports.
| Reports | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access All Reports | Access Maintenance X-App’s |
Inventory Functions
Operators have access only to Inventory Management Reports/Maintenance X-App’s only.
| Inventory Functions | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access Inventory Management Maintenance X-Apps; Physical Count | Access Additional X-Apps |
| BackOffice | Access Inventory Management Maintenance Reporting; Inventory History Report | Access Additional Reporting |
Store/Local Data Maintenance
Operators have access only to Data Maintenance X-App’s at a store level.
| Store/Local Data Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access to all Data Maintenance X-Apps; | Access Reporting |
It is recommended that this not be used without discussion with E3 Retail Project Manager.
Store/Local Operator Maintenance
Operators have access only to Operator Management Maintenance X-App’s at a store level.
| Store/Local Operator Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access to Operator Management Maintenance X-Apps; | Access Reporting |
It is recommended that this not be used without discussion with E3 Retail Project Manager.
Enterprise Data Maintenance
Operators have access only to Data Maintenance X-App’s at an enterprise level.
| Enterprise Data Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access to all Data Maintenance X-Apps; | Access Reporting |
Enterprise Item Maintenance
Operators have access to Item Management Reports/Maintenance X-App’s at an enterprise level.
| Enterprise Item Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access Item Management Maintenance X-Apps; Item Maintenance | Access Additional X-Apps |
| BackOffice | Access Item Management Reporting; Item Price Modifications Report | Access Additional Reporting |
Enterprise Promotion Maintenance
Operators have access to Promotion Management Reports/Maintenance X-App’s at an enterprise level.
| Enterprise Promotion Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access Promotion Management Maintenance X-Apps; Promotion Maintenance | Access Additional X-Apps |
| BackOffice | Access Promotional Reporting; Promotional Sales Report | Access Additional Reporting |
Enterprise Customer Maintenance
Operators have access to Customer Management Reports/Maintenance X-App’s at an enterprise level.
| Enterprise Customer Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access Customer Management Maintenance X-Apps; Customer Maintenance | Access Additional X-Apps |
| BackOffice | Access Customer Management Maintenance Reporting; Customer Sales History Report | Access Additional Reporting |
Enterprise Operator Maintenance
Operators have access to Operator Management Maintenance X-App’s at an enterprise level.
| Enterprise Operator Maintenance | Can | Can Not |
|---|---|---|
| POS | Access POS | |
| BackOffice | Access to Operator Management Maintenance X-Apps; | Access Reporting |
NOTE: Settings for the Security Maintenance application can’t be modified from Security Maintenance !!!
NOTE: If an operator doesn’t have permission to run Security Maintenance, the security maintenance x-app will not appear in the BackOffice Main Menu Screen.
At present there are three levels of access for features and applications.
Each item is marked as one of the following:
The top level has two trees, POS and BackOffice. As the names imply, the POS tree contains security settings for the point-of-sale functionality and the BackOffice tree contains security settings for the back office applications. If the top level is not explicitly allowed, the security settings under that specific tree can neither be accessed nor modified.
The second level contains both individual functions as well as applications that have their own functions. For example, in the POS tree there are settings for ClockInNotRequired and ForcedBreak, neither of these can be accessed by a Cashier; while a Manager has permission to access both of these. In the case of the ClockInNotRequired flag, a Manager can modify that because a Manager has explicit permission from the parent level (POS, in this case) and can also modify the ForcedBreak setting because they have explicit permission to modify that setting.
The third level contains functions for applications. Access to these is granted or denied as it is for the second level.
Here is an example of POS settings for different users:
Notice that both the Cashiers and Managers have access to Customer Purchase History and Customer House Account applications, while Corporate and Support users do not have access to these. A Cashier can’t modify the Clock In Not Required setting, nor can a Cashier modify the Forced Break setting.
Here is an example of back office application (Enterprise Promotion Manager) settings for different users:
Notice that a Cashier may only view Instant Savings promotions, while all other users (Manager, Corporate, and Support) have access to the full functionality of Enterprise Promotion Manager for Instant Savings promotions.