From the Reports > Sales Analysis Reports menu, select Department Totals Report.
An initial search screen (like the one shown below) should appear.

Click Clear to reset the search criteria back to their default values and clear any results.
The user may select one or more stores from their store visibility list, default is all visible stores.

The user may select a Period and Start Date to filter the results.
The Period values are Daily, Weekly, Monthly, Qtrly, and Yearly; default is Daily.
The Start Date has a default value for each of the period values and may also be manually set.

The Register search filter limits the results to those from the specified register, and is disabled if more than one store is selected. Not selecting a register means “all registers that are visible”.
The Operator search filter limits the results to those from the specified operator, and is disabled if more than one store is selected. Not selecting an operator means “all operators”.
The Merchandise Hierarchy search filter limits the results to the selected department, class, or subclass; the default is all departments.

The Group By configuration parameter defines how the results are to be grouped; the grouping can be by Department, Class, or Subclass; the default grouping is by Department.
Click Search, the results will display like the following; this is data from a single store:

The Average Total Retail Income values are based on time periods and are shown with trend indicators.
The trend indicators can be up, neutral, or down.
There is a summary row at the bottom of the merchandise hierarchy-based result rows.
The results of the search, by default, are displayed in a grid. For all result sets, Average Retail Income values along with trending indicators are displayed.
Average Retail Income values based on time periods are shown with trend indicators.
Average income values and trends are only shown for time periods longer than the selected time period.
The trend indicators can be up, neutral, or down.
Merchandise Hierarchy - can be Department, Department/Class, or Department/Class/Subclass
Item Sale Cnt - how many items were sold in this hierarchy
Item Sale Total - the total amount of items sold in this hierarchy
Item Sale Disc Cnt - how many items were sold in this hierarchy with a discount
Item Sale Disc Total - the total amount of items sold in this hierarchy with a discount
Item Sales Income - the sales total minus the sales discount total in this hierarchy
Item Ret Cnt - how many items were returned in this hierarchy
Item Ret Totals - the total amount of items returned in this hierarchy
Item Ret Disc Cnt - how many items were returned in this hierarchy with a discount
Item Ret Disc Total - the total amount of items returned in this hierarchy with a discount
Item Ret Income - the returns total minus the returns discount total in this hierarchy
Item Net Income - the net sales total minus the net returns total in this hierarchy
% of Totals - what percentage of the net income from all hierarchies, this is visible only if a single store was selected and a specific merchandise hierarchy was not selected
Weekly Avg Net Income - displayed if Period < Weekly, includes trend indicator
Monthly Avg Net Income - displayed if Period < Monthly, includes trend indicator
Qtrly Avg Net Income - displayed if Period < Quarterly, includes trend indicator
Yearly Avg Net Income - displayed if Period < Yearly, includes trend indicator
If there are multiple rows in the results, a summary row is displayed at the bottom of the grid
Results from both multiple store and Enterprise searches include the Store # for each row in the results but do not contain % of Totals data. Otherwise the results for both of these searches can be considered the same.
Store # - the number of the store returning the results
If there are multiple rows in the results, a summary row is displayed at the bottom of the grid
Once values are present in the results grid, the Chart button becomes enabled.
Click the Chart button to display the results as a bar chart.
The drop-list allows selection of a Merchandise Chart or a Time Series Chart.


The Export function allows the user to save the report as a comma-separated values (CSV) file for use in Excel. Once you have a result set that’s filtered as desired, click the Export button. The file is saved as DepartmentTotals_yyyy-m-d.csv in the default location, typically the Downloads folder for the user.
The Print function allows the user to save the report as an Acrobat PDF file for viewing/printing in Adobe Acrobat Reader. Once you have a result set that’s filtered as desired, click the Print button. The file is saved as DepartmentTotals.pdf in the default location, typically the Downloads folder for the user.